Upon enrolling into a public course the client will receive a course information pack and an invoice confirming course enrolment fee and payment details.
Payments must be made prior to the commencement of the course.
If the delegate wishes to make a course date change to another prescheduled course date, on the basis that more than 5 working days notice is provided of this change, then this change will be made free of charge. The delegate must nominate a course within the next 6 months and this change will only be permitted for one course within the permitted 6 month period. For more than one course date change a 10% administration fee of the total course fee will apply for each subsequent change.
An administration fee of 25% of the total course fee will apply for any delegate date changes received 1 - 5 working days from the first day of the course.
An administration fee of 50% of the total course fee will apply for any delegate cancellations received 1 - 5 working days from the first day of the course.
The total course fee will apply for delegates who advise of course date changes or cancellations from the morning of the first day of the course.
The total course fee will apply for delegates who are ‘no shows’.
No reimbursement can be made where a delegate is unable to complete a course that they have commenced.
In the event a pre-course pack has been issued to a delegate and the delegate then cancels their place a charge of RM1,550 +SST will be applied for the pre-course pack.
A fee of up to RM500 +SST may be chargeable for the shipment of pre-course training material to locations outside of Malaysia.
If the enrolled delegate cannot attend the delegate can be substituted by another person provided they are of a similar professional role or experience.
Substitutions cannot be made less than 1 week prior to the course. This 1 week notice requirement may be waived under the discretion of HiLogic.
As exams are ordered in the original delegates name, to minimise administrative overheads only one substitution can be permitted per delegate.
To qualify for the Foundation Plus Practitioner price offer, a single application must be made for both courses. A single payment for both courses must be made consistent to the above payments terms.
All published courses are confirmed when a minimum number of enrolments for the course have been received.
Our courses are HRDF claimable