Upon enrolling into a public course the client will receive a course information pack and an invoice confirming course enrolment fee and payment details.
Payments must be made prior to the commencement of the course.
If the delegate can not attend the course the delegate must advise in writing and upon receiving this written notification the delegate's payment will be treated as a credit for any future courses. The delegate must nominate a course within the next 3 months and this change will only be permitted for one course within the permitted 3 month period.
An administration fee of 25% of the total course fee will apply for any delegate changes or cancellations received less than 5 days from the first day of the course.
In the event a pre-course pack has been issued to a delegate and the delegate then cancels their place a charge of RM1,550 will be applied for the pre-course pack.
A RM185 fee may be chargeable for the shipment of pre-course training material to locations outside of Malaysia.
If the enrolled delegate can not attend the delegate can be substituted by another person provided they are of a similar professional role or experience. Substitutions can only be made 1 week prior to the course. This 1 week notice requirement may be waived under the discretion of HiLogic Project Management.
As exams are ordered in the original delegates name, to minimise administrative overheads only one substitution can be permitted per delegate.
No reimbursement can be made where a delegate is unable to complete a course that they have commenced.
FOUNDATION PLUS PRACTITIONER
To qualify for the Foundation Plus Practitioner price offer, a single application must be made for both courses. A single payment for both courses must be made consistent to the above Payments terms.
COURSE CONFIRMATION
All published courses are confirmed when a minimum number of enrolments for the course have been received.